Transact

Transact (formerly known as CashNet) is an approved payment processor for Northeastern University to conduct cashiering and eCommerce (eMarket) sales, as well as collecting student payments. Northeastern University employees have the ability to request storefronts to be built to collect funds for goods or services, directly to their organization’s funds. ​

Contact

Transact - Cashiering
    • Consultation for new Transact users (Departments seeking to set up Storefront/Checkout, etc)
    • New or updated access for Cashiering

  • Contact the Treasury team at TransactOps@northeastern.edu

Transact - eMarket
    • Create New Storefront/Checkout/Gateway
    • Edit or Update existing Storefront/Checkout/Gateway
    • Create New Item Codes
    • Edit or Update existing Item Codes
    • Create new or update Reporting

  • Contact Internal Consulting Department at financesystemssupport@northeastern.edu

    A ServiceNow ticket will be automatically created and the team will assist you further.

     

    Please note: 

    Due to request volumes, we require a minimum of 2 weeks for new Item Code requests and 6 weeks for new Storefront Requests.

    Requests will be reviewed and completed on a rolling basis based on date received and desired go-live date.

    Thank you.

Student Payments and NUPay
    • Errors using NUPay
    • Request to re-send receipt
    • Request to refund payment

  • Contact the Student Financial Services team at StudentPay@northeastern.edu