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Request a departmental (nontuition) refund

Refunds of student-made payments that are not tuition (for example, workshop registration fees, club sports fees, or application fees) are called departmental (nontuition) refunds. There are different processes for requesting these refunds based on how the transaction was originally processed.

  • checkSolution 1: Refund a payment made with a credit card
    • Step 1

      Submit an email request to with the following information:

      • The 7-digit CASHNet transaction number of the original charge you are refunding, or the customer ID or student ID. This will help us look up the transaction and get the additional details needed to process the refund.
      • The amount you want refunded. Specify the dollar amount, even if you are requesting a complete refund of the original transaction.
      • The reason for the refund.
    • Step 2

      You may attach a copy of the original transaction to your refund request, if you have it, but it is not required.

    • Step 3

      You will receive an email confirmation once the refund has been completed. Every effort is made to process refund requests within 48 hours. Credits take 7–10 business days to appear in the credit card account.

  • checkSolution 2: Refund a payment made with cash or check